Speaker(s): Annette Gregg, CMM, MBA | Roger Dow | Steve O’Malley | Paul Van Deventer | Susan Robertson | Amy Calvert | Jason Dunn

1 Clock Hour | Domain A: Strategic Planning

MPI will broadcast a day-long summit that will focus specifically on tools and skills relevant to moving forward during this unique global situation. We will connect with our industry leaders and peers from around the world in a live, 12-hour global broadcast and share learnings that are immediately actionable and relevant.

The event is FREE to all members and non-members. It will be broadcast live from 6 am to 6 pm Central Standard Time (1 pm to 1 am Central European Time).

Post-event, the content will be archived and accessible for on-demand viewing by registered attendees only.

Speaker(s): Ruud Janssen, CMM, DES

1 Clock Hour | Domain G: Meeting or Event Design

Speaker(s): Cheryl Payne, CMP, CMM

1 Clock Hour | Domain D: Financial Management

The only thing constant in our industry is change. This workshop will arm you with tactical strategies that will help you to negotiate & defend your organization in this evolving market. In this high-level workshop, attendees will review key contract clauses, negotiations tips, and strategies on how to get to “Yes” and review variables that help influence a hotel's decision to accept your business.

• Understand our current marketplace and how it affects a planners’ strategy during negotiations.
• Review key contract clauses and how to defend them to benefit your organization's bottom-line & reduce risk.
• Discuss variables that the hotels consider when reviewing your overall business value.

Speaker(s): Jordan D. Clark

1 Clock Hour | Domain D: Financial Management

The word “Negotiations” can be intimidating and candidly, the NEGative connotation can make some people cringe. In this informative session, learn from an expert why KNOWgotiations can actually be the best partnership building tool if handled properly. Hear what planners and salespeople are saying about one another and learn to build bridges to win-win situations. It’s what you KNOW that will help everyone WIN!

Learner Outcomes:

• What KNOWgotiations are and how they differ from Negotiations

• What Planners and Sales people REALLY want…

• How agreeing on the ground rules can really set both parties up for success

• What the outcomes are of KNOWgotiations and the importance of a win-win

• The Keys to success for KNOWgotiations

• Helpful tips to take with you to get you started

Speaker(s): Jordan D. Clark

1 Clock Hour | Domain D: Financial Management

Site selection and contracting can completely derail your meeting or event if not done correctly. During this incredibly informative session, we’ll have you looking at proper site inspections in a whole new way. You’ll learn exactly what to look for, no matter the situation, and the importance of getting it right. We’ll help make sure that hotels sell you what YOU need, as opposed to what they want to sell you. Perhaps most importantly, you’ll learn some basic tips for negotiating the best business deal for your organization, while making sure your financial exposure is kept to a minimum. Your organization is counting on you to deliver, and we’ll help you make sure you avoid pitfalls and look like a hero in the process.

Learner Outcomes:

• The importance of conducting site inspections
• The procedures to follow while conducting a site (complete with checklist)
• Pitfalls to watch out for with hotels, especially in a seller’s market
• Ensuring your contract is fair and minimizes exposure to your company
• Resources that are available to assist you if you get stuck

This Session Graciously Sponsored by Experience Scottsdale: 

Speaker(s): Jessica Pettitt

1 Clock Hour | Domain F: Stakeholder Management

Every meeting and event has a group of stakeholders, staff, and volunteers who must foster effective communication through conflict, change, and crisis. With increased comfort and confidence, you can be prepared to hold and encourage others to have the challenging conversations that lead to better collaboration and teamwork. Developing a culture based on listening, speaking up, and taking responsibility builds teams of cooperation for the short- and long-term.

Learner Outcomes:

• Improving Listening Skills during difficult conversations or conflict;
• Asking better questions through your conscious and unconscious bias; and
• Taking responsibility for who and how you show up in relationship with key stakeholders, leaders, colleagues, etc.

Speaker(s): Kristina Oumedlouz

1 Clock Hour | Domain A: Strategic Planning

Suppliers are always wanting to speak to and hear from the ‘elusive’ senior planner. Join our conversation today where you have a captive audience of three senior planners with over 60 years of combined experience, willing to answer any question and help you with whatever your pain points are. The three-panel representatives represent Association, Corporate and Independent planners and the discussion facilitator is a Senior Sales Director with over 20 years of experience. Join us as the planners answer your questions, give you some food for thought on best strategies to work with senior planners and make sure you have an eye into how decisions are made internally at organizations. This session will be highly interactive and relies on audience participation as we will reverse engineer some questions to help you get the most out of this session too. Please come prepared with your three burning questions for planners.

Speaker(s): Vinh Giang

1 Clock Hour | Domain E: Human Resources 

There is very real magic in the ability to communicate at extraordinary levels. It allows people to shift mindsets, close deals, build relationship bridges, overcome objections and connect in ways that foster leadership, teamwork, and exponential growth.

Master communicator, magician, entertainer, and keynote speaker Vinh Giang captivates audiences with the tools, skills, and strategies that allow them to transform themselves into dynamic communicators. The lessons learned in this non-conventional, no-box-at-all Master Class are much more than just learning to speak to each other as human beings. With years of innovative study in theatre, arts and speaking, Vinh shares visionary insights that help strengthen and build self-confidence.

Put fear in the rear-view. Teach your team to be more fluent and flow with clarity in their words. Deliver with authority. Rise above the noise of the crowd and stand out as leaders in their business and their lives. You’ll take your team and your business to entirely new levels.