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How to Handle Difficult People- Your Five Step Plan
Date
February 28, 2020
$9.99
Standard Price
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ON-DEMAND CONTENT IS FREE FOR MPI MEMBERS. Click the "Login" button on the upper right-hand side of your screen to claim your member benefits. Not an MPI Member? LEARN MORE. [https://www.mpiweb…
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Mastering winning skills in managing our interactions with other people through challenging situations and diverse personalities and backgrounds is critical to our success in working with anybody in our work setting: clients, employees, and co-workers. Master your five-step plan for working effectively with difficult people in any aspect of your life, personally and professionally, and never feel stuck and frustrated again when it comes to your relationships with challenging people in your life.
Learner Outcomes:
1. Mastering the art of handling difficult people
2. Mastering the GROW Model for handling difficult people
3. Mastering the Three Golden Rules for dealing with difficult people effectively
Speaker
Michelle Rozen, PhD
Specialties
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