Steve Enselein

Senior Vice President of Events, Hyatt Hotels Corporation

As Senior Vice President of Events for Hyatt Hotels Corporation, Steve has global responsibility for all aspects of Events, including staffing, events standards, technology and training. Additionally, he is a frequent presenter to customer and industry groups.

Under Steve’s leadership, Hyatt has successfully developed and implemented both Group Bill, which has been incredibly well received for its intuitive and interactive features, as well as a new event management system, EMS, which has been implemented worldwide. This wide reaching project has revolutionized the way Hyatt manages group functions – streamlining the delivery of information and improving the communication between the Events and Operations departments. As a result of this new program, Hyatt service scores for Events are the best they have ever been in the company’s history. In addition, Steve has overseen the rollout of such Events technology as the Event Concierge App, Meetings on Demand, the automated diagram integration to Social Tables, Hyatt’s Group reservation system, Hy-Res, and the Hyatt Planner Portal.

Steve has been honored as one of “The 25 Most Influential People in the Meetings Industry” by Successful Meetings, recognized as one of the “Top 25 Extraordinary Minds in Sales & Marketing” by HSMAI, named Supplier of the Year: Visionaries by Smart Meetings and named multiple times to Biz Bash’s list of the “Most Influential People in Events.”