EventWISE | Exploring Conflict Management

1 Clock Hours | Domain E: Human Resources

Any time two or more people engage, the possibility of discord, disagreement or friction exists. Resolving conflict, with the aim of minimizing negative results and maximizing positive outcomes is a critical future-proof skill, particularly for meeting professionals who engage with multiple stakeholder groups. From gaining consensus on meeting objectives and balancing stakeholder needs to finding resolution to onsite disagreements, meeting professionals engage in conflict management on a near-daily basis. What are the most common methodologies, approaches and strategies for conflict management and how can you employ them as a meeting professional to minimize friction and risk and maximize results for yourself, your team, your meetings and your organization? Join us for this exploration of conflict management and discover key ways you can more thoughtfully apply best practice as a meeting professional of the future.

Eventwise is a daring 15-month micro-event series, which dives into the future skills necessary to be job-relevant and future-ready in the meeting and event industry. Complete 10 of 15 courses and earn an Eventwise: Future-Ready Event Professional certificate.

After this curated discussion, you will be able to:

• Thoughtfully apply conflict management solutions to your job.
• Practice conflict management in meaningful ways.
• Minimize disruption and negative impacts while maximizing positive results related to conflicts and disputes.

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