1 Clock Hour | Domain A: Strategic Planning 

If you plan meetings for healthcare professionals, you might want to know that recently, there were changes to codes of compliance in nine countries and three U.S. states. Today, 84 of 196 countries have some kind of transparency or compliance reporting requirements with penalties and violations for misreporting. The rules are changing daily, so it is imperative to have current information. Experience a new global destination planning tool called My Compliance Wizard and learn how to use it to quickly research things like meal limits, gifts, travel and lodging. You will get a special discount code if you want to receive live updates to compliance information. Or you can continue to use the tool for free to access destination data like currency conversion, local time, weather, holidays, languages and wiki links.

Learning Objectives:

• Understand the nuances and differences of healthcare compliance regulations country-by-country
• Learn how to source the information quickly and accurately and apply it to daily planning tasks
• Keep up-to-date with weekly changes around the globe.

1 Clock Hour | Domain I: Marketing 

With today's economic trends and corporate downsizing many meeting professionals are looking to start their own company. But how do you market your expertise and talents, if your background as a planner is geared more towards strategic meetings management and operational success?

Learning Objectives:

• Identify how to sell yourself and your services if you do not have a sales background.
• Discover the basics of every sales cycle and how to use these to create and then close business opportunities.
• Uncover business in a down economy through innovative and creative business development practices.

1 Clock Hour | Domain B: Project Management 

Site inspections are in-person meetings at a potential venue or with a vendor to review the physical properties, service, event space, and to meet all interested parties. This is a highly recommended step in the planning process to ensure the venue and/or vendor selected is in the best interest of the attendees and the meeting objectives. This webinar will take you through the various aspects of a site inspection - what to look for, what to ask about, and will offer tips on ensuring your inspection is thorough and revealing.

Learning Objectives:

• Steps necessary duing the site inspection process for a successful inspection
• What key questions to ask during a site inspection
• How to incorporate the 5 senses in your site inspection and their imporatance

1 Clock Hour | Domain G: Meeting or Event Design 

When it comes to “Creating the New Connectivity” through hybrid events, it seems that meeting organizers and attendees may hail from two entirely different planets. Indeed, the phrase “going hybrid” is becoming increasingly common in the meetings & events industry, but meeting professionals and attendees typically interpret it differently, with conflicting meanings, criteria and expectations. To complicate matters, there hasn’t been a data-driven roadmap for the successful development of hybrid-event strategies, goals and objectives -- until now. The MPI Foundation, in partnership with Mediasite Events, recently completed the most comprehensive study ever conducted on hybrid meetings. This session will reveal key insights gained from this study; and help participants understand how the most common obstacles to executing a successful hybrid event are often the result of differing expectations between organizer and attendee.

Learning Objectives:

• Use techniques that organizers and attendees agree make for remarkable hybrid events
• Gain insights on types of technology, engagement and event formats that work best for hybrid meetings
• Identify a skill set that should be assembled and built into partnerships to ensure hybrid event success

1 Clock Hour | Domain I: Marketing 

Many organizations use a structured sales process but why is it that it works well with some people and not with others? Why are we so successful with some people and then, without changing anything are unsuccessful with others? This session will identify the 4 'Personality Types’ that exist and will cover how they all require a different approach in order to make decisions. The good news is that these 4 types are not difficult to identify and with some small changes to your behavior your success can improve considerably. We will also investigate how to influence these types and provide you with a pragmatic model and practical tools to take away and use on return to your workplace. You will take away material that will alter the way you do business.

Learning Objectives:

• Understand the differences between the four 'Personality Types’
• Alter your behavior to get the best result out of each situation

1 Clock Hour | Domain A: Strategic Planning 

Has technology and social media caused an irreparable gap in the generations and how we communicate?

Learning Objectives:

• Identify how your peers are viewing and using technology to enhance their industry communications.
• Fully participate in the outcome of the facts discussed in this high-energy and interactive session.
• Learn the principles and facts behind deciding to use technology or the basics when dealing with others.

1 Clock Hour | Domain A: Strategic Planning 

Corporate and association audiences aren’t easy to connect with. They’re sophisticated, often jaded and accustomed to high production value and flash. They bore quickly, victims of a career’s worth of long meetings. Your meeting or event has to be energetic, engaging and entertaining. Join author and speaker Jon Petz to explore the 'no bore’ zone!

Learning Objectives:

• Create meetings that engage and entertain attendees while aligning with meeting objectives
• Understand the abuses and effective uses of innovative technologies
• Understand the abuses and effective uses of innovative technologies

1 Clock Hour | Domain A: Strategic Planning 

How are business relationship impacted by working in a strategic meetings management environment? Come and exchange ideas with one of SMMP’s pioneers! Discussion will include how to work with and engage key stakeholders, communicating effectively with senior business leaders, and best practices for buyer/supplier relationships.

1 Clock Hour | Domain H: Site Management 

Discover what to look for when searching for the most sustainable option for your meeting/event. Learn about innovations in sustainable meetings and identify and learn the right questions to ask. Learn how hotels & venues can help you align with CSR strategy and provide measurements to demonstrate a better impact on the environment. Join Intercontinental Hotels Group, sponsor of the MPI CSR programme, who will share details of their environmental programme Green Engage , including a real life case study of how Green Engage is brought to life in meeting planning and execution.

Learning Objectives:

• Learn how to make informed choices when comparing venues and accommodation on sustainability merits.
• Discover how a planner/supplier partnership can boost your success and meet organizational commitments to Corporate Social Responsibility.
• Appreciate through a case study analysis how easy sustainability can be when partnering with the right vendor.

1 Clock Hour | Domain A: Strategic Planning

During this session, Katherine Symonds of Coca-Cola Britain will explain how they identified and implemented a leadership strategy for the Olympic Games programme and she will share examples of their leadership structure which have had an economic, social and environmental impact. She and Fiona Pelham, of Sustainable Events Ltd, will then share practical tips and insights into what their experience means for the future of events and their expectation of the supply chain.