Sandi Galloway, CPECP is a Hospitality Industry veteran with extensive knowledge of etiquette, protocol and travel safety. She spent the first 20 years of her career traveling the world with international airlines, such as Air Canada, Braniff, Pan Am and British Airways. Her experience in passenger service and in-flight services has given her first-hand knowledge of safety issues in the air and at the airport. She joined the Canadian Consulate General – Dallas in 1992. Her position as a Trade Officer under the Department of Foreign Affairs and International Trade gave her intimate knowledge of international etiquette and protocol. Her position eventually transitioned to the Canadian Tourism Commission as Director of Southwest Meetings & Conventions. She earned her Certified Protocol, Etiquette & Civility Professional (CPECP) designation from the Global Protocol, Etiquette & Civility Academy in Dallas, Texas in 2012. Sandi’s mission is to help you avoid ‘bad things’ when you travel.