Have you ever had a boss who patted you on the back, criticized you and then praised you again ... all you can remember is the criticism. The sandwich method is out! This old format of criticism doesn't create strong teams, empower individuals or develop free thinkers. There's a new way to criticize, even those of authority, with a simple change in vocabulary.
The Velvet Hammer approach makes every difficult conversation a "we" solution and balances the playing field between different levels and diversity you find in the workplace. Learn how, even without a title, being a Velvet Hammer allows your voice space to be heard equally to those with higher titles or more experience and inspires teamwork at the same time.
Move away from the old sandwich method of criticism.
Understand how language can make or break outcomes.