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When people feel welcome at your event, hotel or facility, they want to return. But there are a thousand tiny ways to make people feel unwanted. Being accommodating is more than being ADA compliant, addressing dietary restrictions and accommodating faith and gender. Explore what it means to be truly welcoming to your participants.
Learner Outcomes:
Evaluate whether or not current meeting/event practices are alienating attendees.
Analyze potential ways to make their meetings and events more welcoming places.
Create a strategy for transforming upcoming meetings and events into radically welcoming spaces for all participants.
Speaker(s):
Kristi
C. Sanders,
CMP, CMM,
Senior Director of Community Engagement,
MPI