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Gain access to all of the recorded content from MPI's WEC23 event in Mexican Caribbean. Watch the highly rated keynotes, join workshops and access the knowledge of experts and your peers in more than 60 recorded sessions from the WEC event.
Have you ever had a boss who patted you on the back, criticized you and then praised you again ... all you can remember is the criticism. The sandwich method is out! This old format of criticism doesn't create strong teams, empower individuals or develop free thinkers. There's a new way to criticize, even those of authority, with a simple change in vocabulary.
The Velvet Hammer approach makes every difficult conversation a "we" solution and balances the playing field between different levels and diversity you find in the workplace. Learn how, even without a title, being a Velvet Hammer allows your voice space to be heard equally to those with higher titles or more experience and inspires teamwork at the same time.
Learner Outcomes:
Move away from the old sandwich method of criticism.
Understand how language can make or break outcomes.
Last year, AsianHospitality.com reported that Black hospitality professionals were negatively impacted by COVID in high numbers. So, in addition to racism, micro-aggressions and other workplace challenges, we have had to re-set ourselves in the industry overall…
Gain valuable knowledge about how to become a better leader, set business goals, stay focused and motivated when things get tough and leverage creative problem-solving in order to make their businesses thrive…
Does it seem like what was extraordinary has become ordinary. Here's the worst part: Try as you might, all your innovative ideas have also been assimilated into the common lexicon, and you find yourself languishing in a sea of sameness…
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