Melissa Milione, CMP, CPCE, is Corporate Director of Events for Hyatt Hotels & Resorts. She supports all of the professionals who sell and coordinate the catering and conference services for all of Hyatt’s full service hotels in the Americas. In addition, she is responsible for developing and executing all training for the division, delivering innovative technology to support events and developing talent for the hotels. She leads Hyatt’s National Event Planning team. A graduate of Virginia Tech’s Hotel, Restaurant and Institutional Management program, Melissa has 30 years’ experience in the hospitality industry in all areas of F&B Management, hotel sales and convention services. As a Director of Catering her teams have twice been named Catering/CS team of the Year for Hyatt Hotels and she was named Director of Catering/CS of the Year for large hotels in 2008. Melissa is an active member of NACE and MPI. She has been a trainer for NACE’s On-line CPCE Study Course and MPI North Florida’s CMP Study Group. She is a Past President of MPI North Florida and remains active in the chapter in committees. Melissa has been recognized by MPI North Florida as Supplier of the Year (2012) and received the distinguished Presidents Award (2011). Active in her community, Melissa serves on advisory boards for FSCJ and Terry Parker High School.