Senior Vice President, Customer, and Industry Relations, Encore
John is the Senior Vice President, Customer, and Industry Relations. John’s focus is to create a persistent focus on the customer in the actions the company takes and to drive the organization to work together for optimum customer experience delivery. In addition, John works with event industry organizations to further the purpose, mission, and values of Encore. Prior to taking on this role in August of 2020, John was Senior Vice President, Sales, with responsibility for our global sales organization and all venue sales activities. John has over 38 years of experience in the event technology industry and has held numerous positions within Encore in sales, operations, and executive management. John is a member of the Encore executive team and resides in the Pacific Northwest. John graduated with a BS in business from Grand Canyon University. John has been involved with numerous industry organizations and has served on the MPI Foundation Board, the Event Industry Council’s APEX (Accepted Practices Exchange) Standards Committee (Chair in 2016-17), and most recently is on the boards of the US Travel Association and the Meetings Mean Business coalition. John’s passions are wine, traveling, outdoor activities, and especially exploring the Great Pacific Northwest.