Description
1.25 Clock Hours | Domain A: Strategic Planning
In the past 18 months there have been unprecedented examples of crisis affecting our industry. This session will provide insights into 3 recent examples of how suppliers and planners worked through unanticipated emergencies. The 2016 airport attack in Brussels, Belgium, a wildfire closing a convention center in Alberta, Canada, and Ballroom Construction failure in Florida, USA will all be examined.
Learner Outcomes:
- Understand how to manage through the lingering effects of a post-terrorist attack, and how to prepare for the future.
- Identify proactive pre-planning steps to employ that will help ease the stress of crisis management
- Determine the importance of selecting the right partners and building relationships can help ensure a positive outcome.
Speaker(s):
- Betsy
Bondurant,
CMM, CTE,
President ,
Bondurant Consulting
- Anne
Finzer,
Chief Event Architect,
CEO Events
- Mariska
Kesteloo,
Founder,
Word of MICE
- Bulent
Ergan,
General Manager,
CEOturizm