Description

1.25 Clock Hours | Domain A: Strategic Planning

In the past 18 months there have been unprecedented examples of crisis affecting our industry. This session will provide insights into 3 recent examples of how suppliers and planners worked through unanticipated emergencies. The 2016 airport attack in Brussels, Belgium, a wildfire closing a convention center in Alberta, Canada, and Ballroom Construction failure in Florida, USA will all be examined.

Learner Outcomes:

• Understand how to manage through the lingering effects of a post-terrorist attack, and how to prepare for the future.
• Identify proactive pre-planning steps to employ that will help ease the stress of crisis management
• Determine the importance of selecting the right partners and building relationships can help ensure a positive outcome.

Speaker(s):

• Betsy Bondurant, CMM, CTE, President , Bondurant Consulting
• Anne Finzer, Chief Event Architect, CEO Events
• Mariska Kesteloo, Founder, Word of MICE
• Bulent Ergan, General Manager, CEOturizm