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ILEA On-Demand Content Library

Being a Better Ally to All Creating Inclusive Training and Orientations At No Cost for Meeting Professionals

Jul 16, 2019 11:00am ‐ Jul 16, 2019 12:00pm


0.2 CSEP Points | ILEA Core Curriculm: Business Development
1 Clock Hour | Domain F: Stakeholder Management

Every meeting and event has a group of stakeholders, staff, and volunteers who must foster effective communication through conflict, change, and crisis. With increased comfort and confidence, you can be prepared to hold and encourage others to have the challenging conversations that lead to better collaboration and teamwork. Developing a culture based on listening, speaking up, and taking responsibility builds teams of cooperation for the short- and long-term.

Learning Outcomes: 

  • Improving Listening Skills during difficult conversations or conflict;
  • Asking better questions through your conscious and unconscious bias; and
  • Taking responsibility for who and how you show up in relationship with key stakeholders, leaders, colleagues, etc.
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