3 Clock Hours | Domain E: Human Resources or Domain G: Meeting or Event Design

11:00 am – 11:15 am | Welcome and Intro

11:15 am – 11:45 am | Giving Feedback Like You Care, Receiving Feedback Like It Matters

11:45 am – 11:55 am | Q & A with Yoram Solomon

11:55 am – 12:00 pm | MPI Updates

12:00 pm – 1:00 pm | Panel Discussion - Hybrid and Virtual Event Engagement Activities You Can Use for Monetization

1:00 pm – 1:15 pm | Panel Q & A

1:15 pm – 1:25 pm | MPI Updates

Giving Feedback Like You Care, Receiving Feedback Like It Matters | Yoram Solomon, PhD

Did someone ever give you “constructive feedback” in front of everyone, making you feel ashamed? Did you ever give feedback to help someone, just to have it blow up in your face, making you swear never to give feedback to that person ever again? Employees in high-trust organizations experience 74% less stress, 106% more energy, and 76% more engagement. Why? Because they are 106% more capable to deliver feedback and are 76% more receptive to it. It’s when you don’t hold the meeting before the meeting or the meeting after the meeting, and only hold the meeting during the meeting. It’s when you say, “great job!” only when you mean it. Based on his research and experience as an executive, an elected official, a professor, a pilot, and a member of an elite military unit, Dr. Yoram Solomon, the author of The Book of Trust, will explain the 7 laws of trust, and in this session apply them provide 4 powerful tips on giving feedback and 4 powerful tips on receiving it. At the end of this highly engaging, entertaining session full of emotional stories, he will also provide a handout with the feedback pledge and more

Hybrid and Virtual Event Engagement Activities You Can Use for Monetization | Panel Discussion

As our industry is embracing virtual and hybrid meetings and events, learn how to make them more engaging while creating monetization opportunities. Sheila Neal, Associate Director, Sales at Detroit Metro Convention & Visitors Bureau will lead the discussion with engagement experts Sharon Fisher, CEO, Play with a Purpose, Nancy Hays, Virtual Activity Consultant, and Brudis Limar III. The session will give you actionable takeaways and ideas to make your virtual and hybrid events more participatory while creating revenue for your organization.