ILEA On-Demand Content Library

ILEA Education Portal Collaboration with Meetings Professionals International (MPI) provides ILEA members with curated education based on the ILEA Core Curriculum. The extensive list of educational opportunities includes topics such as finance, business, risk management, safety and security and more. Full access to the portal is included in ILEA member dues.

Core Curriculum

The Core Curriculum is comprised of Key Competencies designed to provide consistent educational frameworks for learning about the special events industry, presented in a standardized format, with content outlines that have been identified and vetted by industry experts within each discipline. Recognizing the need for differences in learning levels and cultural considerations, the outlines allow for local variations while adhering to international standards.

Certified Special Events Professional (CSEP) 


When you earn your Certified Special Event Professional (CSEP) designation, clients looking to hire the best of the best will see your commitment to the profession; know you have top-notch creative event ability and a track record of professionalism and success.

You will earn a prestigious designation that carries with it a sense of personal accomplishment and demonstrates your professional competency.

Enrolling in the CSEP program entitles you to CSEP-only events throughout the year for additional insight into topics that address critical areas of your event business.


Strategic Hotel Contracts: Plan & Think Before You Ink

Apr 24, 2018 11:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development
1Clock Hour | Domain D: Financial Management

Hotel contracts are complicated, but are a must to define responsibilities and make mutual obligations perfectly clear. In
the Strategic Meetings Management (SMM) landscape, hotel contract risk mitigation has become an important metric. In this interactive workshop, attendees will discuss a multitude of topics on methods to negotiate contracts that assure added meeting value, cost savings and risk mitigation, including
dispute resolution.

Learner Outcomes: 

  • Discuss industry trends and variables that impact hotel contract negotiations
  • Review key hotel contract performance clauses and risk reduction and cost containment methods
  • Learn dispute resolutions strategies in the event of non-performance (by either party)
CSEP%20logo.pngcustom image


Counteracting the Cacophony of Miscommunication during the Meeting Planning Process

Apr 17, 2018 11:00am

0.2 CSEP Points | ILEA Business Development
1 Clock Hour |  Domain A: Strategic Planning

In the meeting and event planning world, ineffective communications can obstruct information, hinder collaboration and negatively impact the overall success of an event. In this highly interactive, high-energy presentation, Jan Spence will use her vast knowledge helping companies and individuals take their teamwork, listening, and communication skills to the next level by sharing tips on how to set established protocols and clear processes of communication with colleagues, clients and vendors, thus increasing overall productivity and ensuring the success of the event. By the end of the session, participants will have the necessary tools they can implement immediately to successfully navigate the varying and unique needs of today’s event planning world.

Learner Outcomes:

  • Implement tools and techniques to create synergy when communicating.
  • Create more productive interactions with colleagues, clients and vendors to increase overall satisfaction levels.
  • Understand ways to be more succinct and minimize wasted time.
CSEP%20logo.pngcustom image


The Science of Audience Engagement

Apr 10, 2018 11:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development
1 Clock Hour | Domain G: Meeting or Event Design

Creating engaging meeting experiences can be a challenging prospect for meeting professionals, but science is here to help. Learn what happens in the brain when people tune and in pay attention, and why people tune out at your meetings and events.

Learner Outcomes: 

  • Discover how to use the science of audience engagement as a meeting professional.
  • Gain practical tips to engage attendees by using multiple senses.
  • Understand the role of interactivity and how it can help gain and keep people's attention.

This Session Graciously Sponsored by Philadelphia Convention & Visitors Bureau

CSEP%20logo.pngcustom image


The Decision to Attend iconThe Decision to Attend

Preview Available

The Decision to Attend

Mar 20, 2018 11:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development
1  Clock Hour | Domain A: Strategic Planning

Attendees are consumers; discerning travelers who may choose to attend conventions and exhibitions—or not. That’s why the mutual goal of both meeting/exhibition professionals and DMOs is generating positive word-of-mouth: repeat bookings and increased attendance. Discover insights from the second Decision to Attend Study, and how it could dramatically impact the way you design and market your meetings and events.

Learner Outcomes:

  • Discover the Top 3 drivers of attendance to meetings and events globally.
  • Learn how people decide whether or not they will come next year and recommend the event to their peers.
  • Learn how treating your participants like your clients could increase your attendance and drive business value for your organization.

This Session Graciously Sponsored by Philadelphia Convention & Visitors Bureau

CSEP%20logo.pngcustom image


Flair for the Dramatic: Your Intro to Stage Management

Mar 6, 2018 11:00am

0.2 CSEP Points | ILEA Core Curriculum: Technical Production
1 Clock Hour | Domain G: Meeting Design

From the apron to the fly gallery, discover the amazing world of the theater, and how it mimics the production elements of live event design. Learn the terminology your audiovisual and stage management professionals use and how you can better design your main stage experiences. Discover how stage elements, lighting equipment, sound engineering--even props--can impact your meetings and events.

Learner Outcomes:

  • Understand the key terminology, players, roles and skills involved in producing an event in a theater or in a stage-based environment.
  • Discover the basics behind light, sound and properties management and design and how that could affect your meetings and events.
  • Learn how to effectively communicate, coordinate and even consult with the technical crew that manages your events.
CSEP%20logo.pngcustom image

  • Jessie States, CMP, CMM, Vice President, MPI Academy, Meeting Professionals International

Breaking Barriers: Budget & Cost Savings Strategies

Feb 20, 2018 11:00am

0.2 CSEP Points |  ILEA Core Curriculum: Event Planning - Development 
1 Clock Hour | Domain A: Strategic Planning

The combination of the great recession and the Strategic Meetings Management (SMM) initiative have increased senior management's expectations for improved planner productivity, meeting value and ROI. Although SMM delivers an umbrella of measurable benefits, cost savings remains a high priority for corporate and association planning teams. In the meeting budget and cost savings strategies webinar, review specific methods to generate real cost savings, including metrics to define and measure results.

Learner Outcomes:
  • Understand industry issues and trends that impact value based negotiations.
  • Review key cost savings strategies, including room rates, concessions, F & B and audio visual and internet / technology support services.
  • Learn methods to create value formulas and metrics to define, measure and report success. 

This Session Graciously Sponsored by Great Wolf Lodge

CSEP%20logo.pngcustom image


Your Key to Designing Successful Business Events

Jan 30, 2018 11:00am

0.2 CSEP Points | ILEA Core Curriculum: Event Planning - Development
1 Clock Hour | Domain G: Meeting or Event Design

Meeting design is a hot topic; it’s an effective way to make any event or meeting more meaningful and valuable. In most meetings, the focus and budget lie mainly on logistics. Little attention is given to improve content and format to align with the objectives and create meaningful experiences for participants. Discover how you can integrate logistics, content and format to drive business results and impactful experiences.

Learner Objectives:

  • Understand why meeting design revolutionizes the meeting industry.
  • Learn about all the basic elements of Meetovation and how to create more valuable and meaningful meetings and events.
  • Learn about the Meeting Design Game, a tool to design better meetings.
CSEP%20logo.pngcustom image


Risk Management: Band-Aids to Bad Guys

Jan 9, 2018 11:00am

0.2 CSEP Points | ILEA Core Curriculum: Venue - Development
1 Clock Hour |  Domain C: Risk Management

Acts of violence seem to happen more often today than in years past, and in more vulnerable places, especially where people gather. Could the location or venue of your next meeting be a target? What are you doing to make your conferences and meeting safer and more secure? Are you doing it the right way? Join Alan Kleinfeld, meeting planner and law enforcement officer, and learn what questions to ask in order to keep your attendees and your staff from harm’s way. From Band-Aids to bad guys, get an idea of the scope of planning it takes and why you need a public safety mindset from the minute you begin to plan your event.

Learner Outcomes:

  • Learn the questions to ask to keep your attendees and staff safe.
  • Understand risk from a law enforcement perspective.
  • Ultimately, discover key steps to keep your meeting risk-adverse.

This Session Graciously Sponsored by Marriott

CSEP%20logo.pngcustom image

  • Alan Kleinfeld, CMP, CMM, Director of Emergency Planning, Arrive Management

Social Media Open Door Policy iconSocial Media Open Door Policy

Preview Available

Social Media Open Door Policy