1 Clock Hour | Domain E: Human Resources 

Acts of violence seem to happen more often today than in years past, and in more vulnerable places, especially where people gather. Could the location or venue of your next meeting be a target? What are you doing to make your conferences and meeting safer and more secure? Are you doing it the right way? Join Alan Kleinfeld, meeting planner and law enforcement officer, and learn what questions to ask in order to keep your attendees and your staff from harm’s way. From Band-Aids to bad guys, get an idea of the scope of planning it takes and why you need a public safety mindset from the minute you begin to plan your event.

Learner Outcomes:

• Learn the questions to ask to keep your attendees and staff safe.
• Understand risk from a law enforcement perspective.
• Ultimately, discover key steps to keep your meeting risk-adverse.

This Sessions Graciously Sponsored by Marriott

1 Clock Hour | Domain C: Risk Management

The world is uncertain, but when a crisis happens at your next event, you don’t need to be. Discover best and next practices for preparing your team for security or safety risks—be they natural or not. Review what aspects you need to consider when conducting your risk assessment, what you need to prepare for onsite, how to unfold your crisis plan and the ways you can communicate out to your attendees. Review several best-in-class, real-life case studies of how meeting professionals and venues have responded to crises. Then, deep dive into several “fire drill” scenarios and work with your peers on what your response and critical path should be in the case of an emergency onsite.

Learner Outcomes:

• Review preparatory and onsite safety and security best practices, as well as case studies from top-line industry professionals.
• Scenario plan with your peers using several “fire drill” situations involving a variety of risk-related circumstances.
• Understand different ways you can help your attendees stay say.

This Session Graciously Sponsored by Marriott

1 Clock Hour | Domain A: Strategic Planning

When considering events of 150 delegates or less, there are myriad venue types that claim to satisfy smaller meetings. In this webinar, we will explore the pros and cons of different venue categories, including resorts, conference centers, hotels, academic venues and day conference centers, and consider how to discover unique venues that will deliver memorable meeting experiences for delegates.

• Discover the types of unique venues that service the small-meetings industry.
• Understand the pros and cons of each venue type, and how each will enhance or challenge your meeting or event.
• Learn how to use unique venues to deliver unique experiences.

This Session Graciously Sponsored by the IACC Meetings

1 Clock Hour | Domain I: Marketing

The written word is our primary source of communication today, and the way we present ourselves on paper is a reflection of who we are. As intelligent, successful professionals, we assume we know the rules. But the swift pace of our world and the shorthand technological age in which we live have dulled some of our grammatical senses. The good thing is that you don’t have to be an English major to take daily written communication to the next level. You simply need to know where to find the information.

Learner Objectives:

• Review why proper grammar is important.
• Review common grammatical errors you may not realize you’re making.
• Offer easily accessible resources.

This Session Graciously Sponsored by Irving Conventions and Visitors Bureau

1 Clock Hour | Domain A: Strategic Management

Sticking to the same old routine may be comforting, but it gets most meeting professionals nowhere. In fact, it stalls progress, creativity and meetings quickly become "busy work" without business results. Inspirational speaker and recognized expert in leadership and personal development, Todd Mitchem, dares you to step outside your comfort zone and disrupt everything to accelerate the path toward your meeting goals. Discover a roadmap for realizing the full potential of your events by intentionally disrupting the individual, no matter what career path or life journey they choose.

Learner Objectives:

• Discover how the "disruption effect" can help you realize the full potential of your meetings.
• Understand how to move past naysayers.
• Learn a new roadmap to great potential.

This Session Graciously Sponsored by Great Wolf Lodge

1 Clock Hour | Domain D: Financial Management

Although performance clauses like attrition and cancellation are challenging, it is sometimes the other clauses that create the biggest challenges. And beware to the group that overlooks them! During this rebroadcast of a session from WEC 2017, learn how to address issues like indemnification, construction and remodeling, conflicting in-house groups, surcharges and fees, assignment, and more. This session will help prepare you for trends that are affecting meetings and, by extension, meeting contracts.

Learner Outcomes:

• Know what to ask for and how to deal with pending construction and remodeling that may not have been on the radar at the time of contracting.
• Assess the effects of the current environment on contract negotiations—including everything from drone photography to the latest surcharges and fees being levied by hotels.
• Learn how to address in the contract the environmental and altruistic issues of concern to the meeting organizer and its attendees.

This Rebroadcast is Graciously Sponsored by Kalahari Resorts & Conventions and MPI Greater New York

1 Clock Hour | Domain G: Meeting or Event Design

Everyone's talking about the importance of the "meeting experience," and how important it is for our delegates' event satisfaction. But what is "experience," and how can we evaluate a meeting or conference to ensure we've got it? In this session, consider the areas we can influence a meeting--from the venue facilities and the culinary line up to experiential activities--and see how important each are in delivering an exceptional meeting experience.

Learner Outcomes:

• Understand what the phrase "meeting experience" means and how it impacts the results of your event.
• Discover the different areas that impact that meeting experience and how you can utilize them to your advantage.
• Find ideas you can implement tomorrow in the further development of your event experiences.

This Session Graciously Sponsored by IACC Meetings

1 Clock Hour | Domain G: Meeting or Event Design 

Creating Innovative Experiences through Interactive Experiences and Immersive Entertainment

Learner Outcome:

• Evaluate innovative events to identify key aspects that make immersive and interactive programs successful
• Identify trends supporting a push towards interactive and immersive
• Establish best practices for innovation and creativity

1 Clock Hour | Domain D: Financial Management 

As President Trump tries to negotiate with Republicans and with Democrats, meeting planners must grapple with crucial questions:  Will the economy continue to grow, and will corporate earnings improve, providing the wherewithal for more corporate meeting activity?  Can the Federal Reserve Board prod the economy to recover, while nudging interest rates higher?  Will the president’s “get-tough” attitude with China, Mexico, and Canada impede international commerce and travel? Will energy prices stay in a comfortable zone or will OPEC re-establish its market power and drive prices higher? Todd Buchholz has delivered keynotes at the White House, Treasury Department, UK Parliament, as well as the Mexican and Abu Dhabi stock exchanges.  His recently-released book The Price of Prosperity was named a “must-read” by the Wall Street Journal and received strong reviews from top advisors to both Hillary Clinton and Donald Trump. By “connecting the dots” of the world economy, Todd will help you develop a timely vision for the economy, the financial markets, and the political challenges ahead.

Learner Outcome: 

• examine the forces that determine the US and world economic growth
• identify the political forces at work and the tradeoffs that policymakers must face up to in their decision-making
• discover the leadership skills needed for companies to navigate a volatile economic and political climate.

1 Clock Hour | Domain A: Strategic Planning

"When talented workers are lost in unnecessary emails, meetings, reporting and other low-value tasks, they crawl toward their pivotal objectives. Distraction, interruption and unnecessary complexity further muddle their creative spark. And they have no time to think!
Imagine instead a workplace where the majority of time is spent on tasks of true importance. Where thoughtful time is a priority and where norms and habits protect employees from touching work that drains them. 
This is a WhiteSpace culture; one where strategic pauses allow time for strategy and insight — and it's creating it may be easier than you think."

Learner Outcome: 

• Bring positive changes to yourself and your organization by examining the critical difference between activity and true productivity, between cramming in more tasks and selectively choosing to dive into the right ones with thoughtfulness.
• Create a customized roadmap toward more WhiteSpace at the individual, team and organizational level. 
• Identify strategies to create more meaningful moments and foster insights for your attendees.