Susie Townsend

Chief Destination Experience Officer, Visit Indy

Susie has been part of the hospitality and meeting professional industry for over 31 years. She is a graduate of the Indiana University School of Business with a degree in Marketing. Susie started her career working for Hyatt Hotels and for the past 30 years has been with Visit Indy having roles in both sales and services. In her current role Susie oversees convention services, convention housing, and visitor experience. Susie was a loaned executive for the Indianapolis Super Bowl Host Committee for Super Bowl XLVI in 2012. She has served as the chair or on the board for local organizing committees for the United States Conference of Mayors, the NCAA Men’s Final Four, the NCAA Women’s Final Four, and currently is serving on the Meeting Professionals International Global Board of Trustees. In addition, Susie is a lecturer for the TCEM (Tourism, Convention, and Event Management) Department at IUPUI. Susie currently serves as the chairwoman of the MPI Foundation Global Board of Trustees. Susie is married to Bill and is the proud mom of two children, Matt and Rebecca.

Appearances

  • Thumbnail for Next-Gen Event Destination Marketing
    Date
    June 16, 2021
    The pandemic had an outsized impact on global CVBs and DMOs, and the destinations they serve…

    Speakers

    Speaker Image for Cleo Battle
    Cleo Battle, CDME, CTA
    President & CEO, Louisville Tourism
    Speaker Image for Fletch Brunelle
    Vice President of Marketing, Las Vegas Convention & Visitors Authority
    Speaker Image for Susie Townsend
    Chief Destination Experience Officer, Visit Indy
    Speaker Image for Shannon Jones
    Conference Services & Events Manager, Butler Snow LLP
  • Thumbnail for MPI Town Hall & Annual Membership Meeting
    Date
    May 22, 2024
    Whether you are new to MPI or a longtime member, join our annual membership meeting for an MPI and MPI Foundation business update and open discussion about the current and future state of MPI, the foundation and our industry…

    Speakers

    Speaker Image for Michelle Allgauer
    Michelle Allgauer, CAE, CMM, CMP Fellow
    SVP Education & Engagement , Financial Services Institute 
    Speaker Image for Susie Townsend
    Chief Destination Experience Officer, Visit Indy
    Speaker Image for Paul van Deventer
    CEO , Meeting Professionals International 
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