Norma Dean is a 36-year Delta veteran who began her career in New Orleans Delta Reservations Sales. Since that time, she has held jobs of increasing responsibility beginning as an Account Manager in Baltimore, and District Sales Manager in SW Florida. From her field experience, Norma came to Delta's headquarters in Atlanta and was promoted to National Account Manager, overseeing association sales in Washington, New York City, and Chicago. Thereafter, she held the position of Global Account Manager-Corporate Sales and then went on to serve as General Manager - Corporate Sales for the Northeast region and General Manager of Specialty Sales. In her current role as Director- National Specialty Sales, Norma manages (Pre-COVID) $2.5B in Delta segmented and leisure revenue, including Military & Government, Meetings, Convention & Incentive Sales, Sports & Universities, and Leisure/Tour Operator/Cruise/Ski Sales. She is an active industry leader serving on several segmented advisory boards and committees. Norma was named GBTA WinIt GBTA Female Mentor of the year. She is a native of New Orleans, LA. She is a graduate of Louisiana State University. So it should come as no surprise she loves food, LSU, and NO Saints Football!