Kristie Estrada is the Member Engagement Representative - Team Lead for Meeting Professionals International, where she seeks to increase overall member engagement, membership retention and increase member value through outbound relationship-building calls and emails. She also presents the value proposition of MPI membership in the effort to increase overall member satisfaction. She formerlly worked at the International Association of Venue Managers, where she served as the Annual Conference Registration Manager and Membership and Expositions Coordinator.